Vision Statement

Kuwait Airways aims at setting the standard for customer orientation and become an admired airline to fly, to invest in, and to work for.

Kuwait Airways Goals

Product and Services:

To provide customer-oriented services that meet the individual needs and preferences of our clients.

For clients who look for best-in-class services, we provide for them a premium product.

For clients seeking value for money, we provide a reliable economy product.

Our philosophy is to be an airline with a global reach and a local touch. Our clients will appreciate our services that enhance both novelty and tradition.

Customer:

To serve the entire community of KuwaitTo become the preferred carrier for inbound business travel.

To become a link for Business and Leisure travel between Eastern and Western regions.

Market:

We are an international airline. We connect the Kuwaiti economy and society with the world whenever it is economically feasible.

We are an important link. The geographic location of Kuwait allows us to link with the GCC countries, the Indian sub-continent and Asia with Europe, and the USA and vice versa.

Financial Viability:

To grow in line with the market demand in Kuwait and capture further growth opportunities in the Middle East.

To provide a viable investment opportunity to the private sector.

For us, financial viability is the key to become a trusted and respected enterprise to our investors, customers and employees.

After the Liberation of Kuwait in 1991, we proudly rebuilt Kuwait Airways. With the same spirit we look at the future and take the challenge of transforming Kuwait Airways into a profitable enterprise.